Jack From Cinderella

– Please visit our policies prior to purchase.

– Please leave needed arrival date in “note to seller” box at checkout, otherwise we cannot ensure a timely delivery. Any custom order options please convo me before purchase.

– For items with personalization please be sure to double check spelling before you send it our way! We cannot be responsible for spelling mistakes due to spelling errors made while ordering. We do not send mockups unless requested.

– We are not responsible for any loss due to items being shipped to the wrong address that is provided by the customer. (However, we will accept full responsibility for any shipping errors on our part.)

– This is custom and make to order product so I DO NOT ACCEPT REFUND/EXCHANGE/CANCEL, PLEASE MAKE SURE BEFORE PLACING AND ORDER*.

– CHECK YOUR ADDRESS CAREFULLY. If you realize that you entered the wrong ship-to address, you should contact us immediately through Etsy communication to request an update to your order. We will do our best to change it, but cannot guarantee that we will be able to do so.